Frequently Asked Questions
Find answers to frequently asked questions about using Rentix.
General Questions
What is Rentix?
Rentix is a real estate platform that helps find housing, parking spaces, land, and commercial real estate for rent or purchase throughout Moldova. We connect property owners with tenants and buyers directly.
How does Rentix work?
Owners post listings with descriptions and photos. Interested users search, filter, and contact owners using the contact details provided in the listing.
Is Rentix free to use?
Yes, searching and viewing properties is completely free. Owners can also post listings for free.
Account and Profile
Do I need an account to search for real estate?
No, you can search and view properties without registration. However, an account allows you to sync favorite listings across devices.
How do I create an account?
Click the button in the top right corner and create an account. You can register using email, phone number, or through Google.
Real Estate Listings
How do I create a listing?
You can start creating a listing without registration — just click "Post a Listing" and follow the instructions. An account will be automatically created based on the contact information provided. Add photos, description, and contacts — your listing will appear in search results within a few minutes.
Can I edit a listing after publication?
Yes, you can change your listing at any time in your profile. All changes are immediately reflected on the site.
How long do listings remain active?
Listings are active for 30 days. You'll receive a notification 3 days before expiry. After expiry, the listing can be reactivated for free.
Why did my listing disappear from search?
Most likely the listing has expired (30-day limit). Open it in your profile and click "Republish" — it will become active again.
Search Subscriptions
What are search subscriptions?
Search subscriptions let you get notified when new listings matching your criteria appear. To subscribe, click the bell icon on the search page after applying filters. You can receive notifications via email, push notifications, and on the website.
How quickly will I receive notifications?
It depends on the frequency you choose. With instant notifications, you'll be notified within approximately 15 minutes after a matching listing is published. If multiple listings match in a short period, they are grouped into a single notification. You can also choose daily or weekly digest.
Quiet hours
Notifications are not sent between 22:00 and 08:00. They will arrive in the morning.
How do I manage my subscriptions?
Go to My Subscriptions to view all your active subscriptions. From there you can edit filters, change notification frequency, pause, extend, or delete subscriptions. Each subscription is active for 3 months and can be extended at any time.
Security
How do you ensure user security?
We protect the platform from unwanted actions using Google reCAPTCHA and other bot protection mechanisms. All listing creators specify and confirm their phone numbers, which helps increase trust and security.
What should I do if I encounter fraud?
If you encounter a suspicious listing or user, contact us. We will carefully review the report and take necessary measures.
Additional Tips
Safe Rental Tips
- Always verify property documents
- Meet the owner in person before signing a contract
- Don't transfer money without viewing the property
- Keep all correspondence and documents
Still Need Help?
Message us on Telegram
- Real-time support
- Any questions and suggestions
- Account assistance
Contact support for:
- Technical issues
- Account questions
- General inquiries
We'll respond within 24 hours.
For business inquiries:
- Agency registration
- Partnership proposals
- Advertising
Call directly for:
- Urgent assistance
- Complex questions
- Phone consultations
Available Mon-Fri, 9:00-18:00